Some Utility District customers may have experienced odor or taste issues during the summer months. To help answer your questions, the City of Houston has created a Drinking Water Taste and Smell FAQ page on their website. Click here for more information.

When the North Harris County Regional Water Authority (NHCRWA) was created by the Texas Legislature in 1999, they faced an epic challenge. NHCRWA was tasked to secure a future water supply, construct a new water delivery infrastructure, and generate the funding to accomplish it – all within a set timeframe. The enabling legislation also required the new agency to “promote water conservation.”

Back then, the residents within the NHCRWA’s boundaries knew very little about the changes on the horizon…in the source, delivery and price of their drinking water. A massive outreach effort – that included newsletters, brochures, Town Hall meetings, public forums and early editions of this website. Keenly aware that it wouldn’t work to fix just half the problem, along with the coordination and construction of a new infrastructure, the NHCRWA also addressed the “demand” side of the issue. Almost from day one, a strong “use water efficiently” message was included in all communications efforts.

Assembly Programs

For more than a decade, the NHCRWA sponsored water conservation education programs for area students through the Save Water Texas Coalition (SWTC) education programs.  In March of 2020, the SWTC education program was almost entirely booked for the rest of the school year to deliver on-campus, in-person water conservation assembly programs. The Mobile Teaching Labs were scheduled to travel to local campuses, and were on track to have the best year yet.

Then, in one day it was over. The schools were closed. For the first time in a decade there weren’t cafeterias full of youngsters waiting to interact with our costumed historians to learn the history of water in the Lone Star State. SWTC packed up all the Texas antiques and props and put them in storage.  Weeks stretched
into months and finally the SWTC in-person assembly programs came to an end.

NHCRWA Launches WATER U North

In April 2021 the NHCRWA launched a comprehensive online learning management system called WATER U.

WATER U is a online learning environment that features FREE “courses” on the critical water issues that affect utility districts and residents in NHCRWA.

WATER U allows participants to dive into the topics that interest them the most, providing timely and accurate information to help inform consumers about regional efforts to provide a secure supply of potable water for our communities today and into the future.

Visit to get started

NHCRWA offers two Mobile Teaching Labs

  1. Water is Life Mobile Teaching Lab
  2. Water Quality Mobile Teaching Lab

Water is Life Mobile Teaching Lab

The WATER IS LIFE trailer is available to the Districts and educators at no charge.

  • Interactive and video displays
  • Focus on conversion to surface water
  • Participant take-away Guide

Water Quality Mobile Teaching Lab

The Mobile Teaching Lab contains information on:

  • Stormwater Pollution;
  • Fats, Oils, and Grease (F.O.G.) – Put Grease in its place;
  • Patty Potty, NO WIPES IN THE PIPES;

Sponsors of the SWTC Water Conservation Education programs

Thanks to the generous, ongoing support of these sponsors, we are able to offer water conservation educational programs within our boundaries at no cost!

  • Radcliffe Bobbitt Adams Polley PLLC
  • Allen Boone Humphries Robinson LLP
  • City of Houston – Houston Water
  • Dannenbaum Engineering
  • Jones & Carter
  • McGrath & Company
  • Spring West MUD
  • HC MUD 24
  • Bammel UD
  • HCMUD 168
  • Clay Rd. MUD
  • HCMUD 120
  • HCMUD 6
  • HFBMUD 3
  • Emerald Forest
  • Mayde Creek MUD
  • NWHCMUD 29
  • HC MUD400
  • Castlewood MUD
  • Terranova West MUD
  • Klein PUD
  • Sander Engineering