FOLLOW UP TO TASTE AND ODOR “ALERT”

October 3, 2014 10:37PM

The City of Houston has advised the Authority that levels of MIB and geosmin — which cause earthy or musty taste and odors experienced recently by some customers — have significantly declined. The City will continue to monitor these levels and will advise us at once should the levels rise to an unacceptable level.  After checking with the operators of customer districts that reported taste and odor concerns, the Authority’s operator has confirmed that the number of these complaints has declined to normal levels. The incident we communicated with you about on August 27th has been mitigated, and we request that our customers return to surface water as their primary water supply.

Should you have any questions, please feel free to contact the Authority at 281-440-3924.

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Pumpage Fee Information

Effective April 1, 2014 the fee increased to:

Groundwater – $2.00/1,000 gallons and
Surface Water – $2.45/1,000 gallons

2014 Pumpage and Billing Form

2013 Pumpage and Billing Form

Rate Order Effective 4-1-2014

Disclaimer

THE CONTENT CONTAINED IN THIS WEBSITE IS PROVIDED BY NORTH HARRIS COUNTY REGIONAL WATER AUTHORITY (THE "AUTHORITY") AS A SERVICE TO YOU. THIS WEBSITE AND THE INFORMATION CONTAINED HEREIN SHOULD NOT BE RELIED UPON OR USED AS INFORMATION FOR THE PURPOSES OF SECURITIES DISCLOSURE ABOUT THE AUTHORITY OR ITS FINANCIAL CONDITION. PERSONS SHOULD NOT RELY UPON THIS INFORMATION WHEN CONSIDERING WHETHER TO BUY, SELL OR HOLD BONDS ISSUED BY THE AUTHORITY. ALL INFORMATION CONTAINED HEREIN SPEAKS ONLY AS OF THE DATE INDICATED. THE AUTHORITY ASSUMES NO DUTY TO UPDATE ANY INFORMATION CONTAINED IN THIS WEBSITE AT ANY TIME.

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Links of Interest

Save Water Texas Coalition
Harris-Galveston Subsidence District
City of Houston Public Works
Save Water Texas - Education Programs
Alliance for Water Efficiency
Water News of Texas