UPDATE ON WATER TASTE AND ODOR ISSUES…
August 27, 2014 11:25pm
Some customers have reported taste and odor issues with the water being delivered by the North Harris County Regional Water Authority. This water, purchased from the City of Houston, is withdrawn from Lake Houston and is treated at the City’s Northeast Water Purification Plant before being delivered to the Authority. Our operator has been deliberately managing our system – reducing the amount of water taken from the City and supplementing supply by using our wells. The water being delivered is perfectly safe to drink.
The taste and odor issues were the result of naturally-occurring compounds sometimes produced by seasonal algae blooms. We sent an e-mail to all our customers’ operators explaining the situation and we have continued communicating with the City while monitoring developments. At our request, the City has provided information detailing the situation and explaining what steps are being taken to help alleviate taste and odor issues. Their response – in Q&A format – follows ( COH Taste and Odor Q&A ).
We appreciate your patience in this matter. The Authority will continue to communicate and work with the City to help minimize the extent of the problem.
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